The heart of our support services is the Service Desk. We are available when the Business needs us, working with incidents and requests to support the day-to-day work of our colleagues in the Hedin Group.
When more severe incidents occur, the Service Desk coordinates the efforts and keeps the Business informed.
We support the Hedin Group with localized support ensuring that most of our users can get support in their own language. This is made possible with our support teams in Sweden and the Netherlands and through our skilled support partners in other regions in Europe.
About Hedin IT
Hedin IT supports the entire Hedin Group with digital skills and services, including support and operations, as well as system development. Our services are delivered in several countries, such as Sweden, Germany, Norway, Switzerland, the Netherlands, Belgium, among others.